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  1. How to Tell the Difference Between Damage and Imperfections in Natural Stone Q. I am purchasing natural stone countertops, and I am concerned that I might not recognize the difference between naturally-occurring imperfections and unnatural damage. Can you provide some resources to help me make a good decision on my purchase? ... Read More
  2. Removing candle wax stain on natural stone Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will n... Read More
  3. How To Remove Vinegar Stains On Natural Stone Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?    A. The good... Read More
  4. How should I care for my natural stone floors? Q. How should I care for my natural stone floors? A. First, invest in quality cleaning tools. A cleaning chore—any cleaning chore—is never a matter of a cleaning product only. The implements—cleaning rag, paper towel, scrubbing pa... Read More
  5. Product Recommendation for Routine Cleaning of Natural Stone Shower Q. We have a new home with black limestone in the master bathroom shower. I am looking to make a DIY cleaner for routine cleaning of the stone. Do you have a recipe or suggestion of products to use to make the cleaner? A. DIY cleaners can be problem... Read More
  6. How to Remove Black Rubber Squeegee Marks on Natural Stone Shower Q. I just had natural stone installed in the shower and bathroom. It was sealed using an enhancer. My staff used a squeegee to remove excess water, without using any chemicals. The squeegee left some rubber stains on the new tile. They are in the ti... Read More
  7. How to Remove a PVE Oil Stain On Natural Stone Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell... Read More
  8. Can I remove stains, or etch marks, from a natural stone floor? Q. I have a natural stone floor in a house I was renting. I was attempting to clean the grout and I bought a grout cleaner. I used it and now it looks like it has lightened (almost bleached to a degree) the stone where it touched it. I looked on the ... Read More
  9. Should I seal my natural stone surfaces in my new bathroom? Q. I'm totally confused and need help. I'm looking to redo my bathroom and getting different answers on the use of stone tiles for the bathroom and shower. I have been told everything from it is very easy to seal and should only to be do... Read More
  10. How can I tell if my natural stone needs to be sealed? Q. How can I tell if my natural stone needs to be sealed?A. There is a good rule of thumb to find out if your marble, granite, travertine, or other natural stone should be sealed. Spill some water on it and wait for approximately half an hour, then... Read More
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