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  1. What is the best way to remove ivy and other vines from brick, stone, and masonry walls? Q. What is the best way to remove ivy and other vines from brick, stone, and masonry walls?  A. Ivy growing on the side of a home or building creates a feeling of warmth, reassurance, and interest, however the tendrils or aerial roots can grow into ... Read More
  2. After a leak, how long will it take for darkened marble tiles to lighten up? Q. We had mosaic marble tiles installed in our bathroom about a month ago and recently noticed the tiles about 12 inches around the toilet were a darker gray color than the rest of the floor due to a leak in the wax seal when the toilet was replaced... Read More
  3. Does sealer make marble more porous over time? Q. My friend cleans houses for a living, she mentioned she has seen marble showers become porous with time. Is this due to having a sealant?   A. Marble is a porous stone. Sealers can enhance stain resistance by filling the pores of the stone and i... Read More
  4. Can Grout Color Sealer be considered a permanent solution? Someone recently commented on SurpHaces social media, asserting that Grout Color Sealer cannot be considered a permanent solution. Here is their comment and our response. Comment: Grout Color Sealer is Topical. Will peel or uplift sooner than later.... Read More
  5. How to Erase Marble Damage After Using Improper Cleaner Q. I damaged the marble countertop at home. The cleaner I used indicated not to be used on marble. I didn't read properly. Now, I see the drops of spray of this cleaner and permanent stains on several areas. There are little round-dots sprayed w... Read More
  6. How to Remove Water Stains on a Quartzite Countertop Q. We have water-like stains on the edges of our quartzite counters and water intrusion around the sink area. How do we get it out? Should we call a plumber? What will a plumber do? Do I have to dry it out prior to sealing the areas? I imagine I do?... Read More
  7. How to Remove Dull Spots on Marble Q. I would like information on how to remove water etches (?) spots that are not smooth when I run my finger over the spot. It is a honed finish and the spots are more like water spots. There is no colored stain, it is more like dull spots scattered ... Read More
  8. How to Remove Lemonade Stain From Marble Q. I have marble tabletop with a large lemonade stain. I found you via YouTube, and am having difficulty locating your app by name search. Thank you for helping me and so many people out there with stone staining issues. A. Thanks for contacting us. ... Read More
  9. How to Remove a Rust Stain on Stone Q. I randomly stumbled on your website. I have a quick question if you’re willing to share advice. I have marble (or it’s quartzite) in my bathroom, and somehow it’s rusting where the faucet is. The stone is changing a rust color. I... Read More
  10. How do we remove one travertine tile from the floor? Q. We just tiled our bathroom with travertine. I was cleaning the stone and getting ready to seal it when I noticed a crack in the doorway where the stone is. It runs from the corner by the door diagonally clear across the whole stone. It has not bee... Read More
Displaying 1 to 10 out of 18 articles found
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