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  1. How to Remove Dull Spots on Marble Q. I would like information on how to remove water etches (?) spots that are not smooth when I run my finger over the spot. It is a honed finish and the spots are more like water spots. There is no colored stain, it is more like dull spots scattered ... Read More
  2. How do I clean zero grout lines on travertine tile floor? Q. I have a large space covered in dull travertine tile which i am planning to polish and seal. There is a zero grout which has become very dark. how can i clean the grout without damaging tile?   A. There are several alkaline grout cleaners that sh... Read More
  3. Why are there stains on new limestone floor? Q. I bought lagos azul limestone back in December and it is getting installed in sections. I would greatly appreciate it if you could help me. I am hoping you might know a solution or can refer me to someone. My kitchen contractor installed the tile ... Read More
  4. Should I use the enhancing sealer followed by regular water based sealer? Q. Should I use the enhancing sealer followed by regular water based sealer? A. No. You will want to use one or the other. If you want to enhance the colors, use an enhancing sealer.   Fred M. Hueston Chief Technical Director www.stoneandtilepros... Read More
  5. How to Remove Bleach-Based Discolorations on Travertine Q. The travertine in my shower was cleaned with a bleach-based cleaning product, causing a stain. Will my travertine need to be replaced? A. Bleach should not cause a stain on travertine. You are probably seeing alkaline etch damage. A stain hap... Read More
  6. My house cleaning service may have used an acid-based bathroom cleaner on my marble vanity top and caused damage. Can this be fixed? Q. My house cleaning service may have used an acid-based bathroom cleaner on my marble vanity top and caused damage. Can this be fixed? A. If the damaged area is small and not too severe, you can try to fix it yourself with a quality marble polishing... Read More
  7. How to Remove Oil-Based Hairspray Stain on Marble Q. Hi. I watched your youtube video and need advice. I spilled sea salt hair spray on my marble counter and it left a stain. I believe that it is an oil stain. What kind of poultice should I create to remove the stain? A. Natural stone is porous, wh... Read More
  8. What sealer should I use to make my travertine shine again? Q. My grandson spilled juice on my travertine floor. I used an acid-based cleaner in an attempt to remove the discoloration, causing the floor to etch. There is an area about six square feet around that is very dull compared to the surrounding area.... Read More
  9. My shower floor started yellowing right after it was installed. How do I get rid of this?   Q. I have a shower floor that has small stones of different colors and it is yellowing in 3 places. This started right after it was installed. Someone told me it was iron in water. How do I get rid of the yellowing? It's in the grout and on t... Read More
  10. Should I use a poultice to remove an olive oil stain from quartzite? Q. We just installed our new quartzite slab on to our kitchen island and three days later we have a distinctly round stain from where our olive oil dispenser was sitting on the counter. Should I be using poultice to get this out, or is there a better... Read More
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