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  1. How to Remove Residual Acid Cleaner Q. We installed a marble shower wall, and the contractor used an acid to clean it. We had it professionally repolished, but it keeps getting etched after we take a shower. What’s causing the etching and how do we correct it?   A. If you are u... Read More
  2. marble needing acid washing for care Q. A tile merchant told me that you re-seal polished marble yearly and after 2 to 3 years you have to have it acid washed. Considering marble for bathtub surround walls and floor. Is travertine any less care? Live in hard water area.     A. The fre... Read More
  3. Is granite sensitive to acids? Q. Is granite sensitive to acids? A. Unlike marble, granite is not a calcite based stone and is not generally vulnerable to acids. However, some stones, even though they are marketed as granite, may in fact have calcium in their makeup. Furthermore,... Read More
  4. My house cleaning service may have used an acid-based bathroom cleaner on my marble vanity top and caused damage. Can this be fixed? Q. My house cleaning service may have used an acid-based bathroom cleaner on my marble vanity top and caused damage. Can this be fixed? A. If the damaged area is small and not too severe, you can try to fix it yourself with a quality marble polishing... Read More
  5. Etched Travertine Dining Room Table Q: We have a travertine dining room table. One of our cats got sick on it the other night. The next morning when we cleaned up the vomit, because of the acid in his stomach, it left a small stain about the size of a dollar bill. Is there a way to ... Read More
  6. Hard water stains in shower Q. We moved into a new house 6 months ago that has a shower stall made with 4x4 tumbled travertine tiles. We live in Phoenix where the water is pretty hard and the stone is getting a hazy white appearance to it most likely from the hard water. We wer... Read More
  7. My son spilled apple juice on my new limestone floor and now there are marks. Can this be fixed? Q.  My son spilled apple juice on my new limestone floor and now there are marks. Can this be fixed? A.  Limestone is extremely sensitive to acids and most likely the dull spots are where the acids in the apple juice have now etched the stone. Lim... Read More
  8. What is the best way to keep a white marble bathtub clean? Q. What is the best way to clean a white marble bathtub? What is the best way to keep it clean? What shampoos and soaps should be used by people in marble bathtubs?   A. The shampoos, soaps, and cleaners you use can damage, stain, or diminish the a... Read More
  9. Should chemicals or sanding be used to remove marble discoloration caused by grout? Q. We grouted our beautifully installed marble backsplash with Mapei FA+ (color: rain) without sealing it first. It is now grey instead of white. Is there anything I can do to restore the tile to its natural color? I wonder how much the grout color p... Read More
  10. How should I clean my travertine shower floor? Q. We have a tumbled travertine (unsealed) stone floor in our shower. I really need to know how to deep clean this floor, as it has gotten bad - a bit scummy, mildewy, and moldy. How should I clean my shower floor? Can you help? A. Keeping your showe... Read More
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