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  1. What is the proper grout for exterior limestone walkway? Q. What is the proper grout for an exterior limestone walkway? Is there a dry grout that can be swept between the stone? Where would I look for stone dust? A. The proper grout will depend on how the stone is set. Will it be set in mortar or placed on... Read More
  2. Can enhancing sealant be removed? Q. The installer of my granite countertop used a color enhancing and impregnating sealer.  I wish he would have asked if I wanted the deepened color. Is there any way to return the granite to the original color and then reseal with non enhancing sea... Read More
  3. limestone with mold / mildew stains in grout joints. Q. We have mold buildup in grout joints and surface has film on it. What is best to clean mold and remove film from surface?   A. There are several cleaners that will remove the mold but you must be careful to choose one that will not damage the li... Read More
  4. After a leak, how long will it take for darkened marble tiles to lighten up? Q. We had mosaic marble tiles installed in our bathroom about a month ago and recently noticed the tiles about 12 inches around the toilet were a darker gray color than the rest of the floor due to a leak in the wax seal when the toilet was replaced... Read More
  5. How do I remove grout stains from ceramic tiles? Q. How do I remove grout stains from ceramic tiles? Grey grout has penetrated and stained some of my ceramic wall tiles. Is it possible to draw this out? The stain is from grey grout. The tiles were sealed, but unfortunately one pack had not been s... Read More
  6. How to Remove Bleach-Based Discolorations on Travertine Q. The travertine in my shower was cleaned with a bleach-based cleaning product, causing a stain. Will my travertine need to be replaced? A. Bleach should not cause a stain on travertine. You are probably seeing alkaline etch damage. A stain hap... Read More
  7. How to Remove Wax From Bluestone Q. How do I remove a candle wax stain on bluestone? A. Here are the full instructions for candle wax stains: To remove candle wax that melted into the pores of the stone: Use a hot clothing iron (preferably one you don’t mind getting wax on) ... Read More
  8. How to Remove Plaster Stains on Slate Q. When we had our new slate hearth put in a few years ago we also had our living room plastered the following day. The plasterer did not put any protective dust sheets down which resulted in our beautiful new hearth being stained with plaster soluti... Read More
  9. Liquid Plumber Causes Alkaline Etch Damage On Limestone Q. A Liquid Plumber bottle leaked on my beige limestone bathroom floor. It looks like a wet mark. Is there anything I can try to remove stain? It is a heated floor. A. Liquid Plumber is a very high alkaline substance, which leads our stone expert to ... Read More
  10. Removing candle wax stain on natural stone Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will n... Read More
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